Satisfaction Guaranteed

Steak knives are a great gift for an award program. They’re practical, they look great – and many people wouldn’t just go out and buy them. A friend of mine was very excited about getting a set of steak knives for her service anniversary. She looked forward to having friends over for a nice dinner and placing a brand-new steak knife at every place setting. Unfortunately, someone had already beaten her to it. I kid you not, when she opened the box of knives, they had been used. And not even washed very well.

Before I go any further, Award Concepts was not the source of that gift! But over the course of 25 years and thousands of gifts redeemed, there have been a few returns. Sometimes things break. We repair or replace them. Sometimes a gift just isn’t what you expected. We let the honoree pick something else.

It’s important that you know your service award provider stands behind the quality of every gift sent out. And frankly, most of our competition does just that. But Award Concepts goes even further to ensure satisfaction.

We strive to give your employees the most information possible to make their choices. Photos? Check. Accurate descriptions? Got those, too. Want more? Just check out Our GIFT For You. This online gift redemption program offers multiple product images, YouTube videos showing items in use and even gift reviews. The result? More satisfied gift recipients, fewer returns – which makes things easier for everyone, including you.

Click here to request a login and see why Award Concepts has more satisfied customers!

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