My aunt and uncle called the other day; they were excited to take another weekend trip to spend some quality time at the casinos. They like gambling, me as a psychologist; I can’t get into it, the lights, the chips, the subtle cues to make you forget you are spending real money. Every chip I […]

Once a month, I go to a friend’s house that turned his garage into a man-cave pool hall. We sit, chat, talk low IQ guy stuff and shoot pool. One of the regulars was complaining about work; a supply house, with about 20 employees. Usually in the office, he has his nose in the books […]

The other day I was sitting in the airport, waiting to board my flight. Sitting a few seats away were two business people discussing what I assumed to be their proactive measures at a meeting they were flying to. I’ll be honest, I heard “turnover” and started to pay close attention as I pretended to […]

Invest in recognition or invest in new people – the simple ROI on Recognition. Employees that are recognized are happier and work harder. Equally obvious, employees that feel ignored will look elsewhere. Is it a black and white compassion, no., of course not. Is lack of recognition the kryptonite to business success? Again, no. There […]